Privacy Policy

Privacy Policy

Last updated: August 2026

At SafeTech, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following personal information:

  • Contact information: name, email address, phone number, and physical address
  • Order information: products purchased, billing and shipping details
  • Payment information: processed securely through our payment provider (we do not store card details)
  • Technical data: IP address, browser type, and pages visited on our website

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you about your order or enquiries
  • Send promotional emails (only if you have opted in)
  • Improve our website and customer experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (such as couriers and payment processors) solely to fulfil your order. These parties are obligated to keep your information confidential.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Your Rights (POPIA)

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to the processing of your information
  • Lodge a complaint with the Information Regulator of South Africa

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions or concerns about your privacy, please contact us through our website.